Before I became a full-time writer and Watkins Associate, I worked as an Executive Assistant and Office Manager for about 15 years. One of the companies I worked for, in particular, was going through some changes in their business. They were growing, adding new employees, managing more debt and more income, and dealing with more [...]

Chances are, you’re like the other millions of people online who belong to at least one social networking website. Whether it’s Facebook, Twitter, LinkedIn or another one, the rise in popularity of online communities where folks gather for a number of reasons is attracting even the newest computer users. Social networking sites are an ideal [...]

I hope not! But it sure feels like it at times. It seems every email I open, every newsletter I read is pushing video. Download your free video here… Only $X for this great video series… Use video to draw traffic to your website! It really gets annoying. Don’t get me wrong. I love SHORT [...]

I have implemented a no tolerance policy on SPAM comments that: A) use a company name or weird letters in the Name field B) that post more than one comment at a time from the same IP using different names C) that leave comments that don’t even make sense. From now on, any of these [...]

Offering excellent, consistent customer service to your customers is the most important thing you can do for your business. Without premier customer service, why would your customers want to come back? And how will you succeed without them? Your customers are your business. Without them, you won’t have sales or even positive referrals. Here are [...]